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Rating & Review - Client Widget

The search results widget displays the results returned for a search.

Overview

Just like you go online to review your favourite restaurants and movies you can now review books, movies and resources in your school's collection. A great way to improve literacy and encourage student's to interact with each other.

Viewing Reviews


1. Click a title from a results container

2. Select the Reviews tab

3. All reviews for the title selected in step (1) will be displayed



Creating a Review


1. Click a title from a results container

2. Select the Reviews tab

3. Click the  icon

4. Select a star rating

5. Enter a review

6. Click Submit



Reporting a review

1. Click a title from a results container

2. Select the Reviews tab

3. Locate a review that you wish to report

4. Click the Report Review link




5. Your details and the details of the reported review will be sent to the administrators for their attention



How does Smart-Reviews work?

In order to reduce moderation requirements for administrators, SmartSuite’s reviews are automatically moderated.

SmartSuite is connected with a database of over 1,000 forbidden words & phrases. If any of these words, phrases or derivatives are identified in a review, SmartSuite will:

    - Hide the review from public viewing

    -Store the review as Pending Approval

SmartSuite also allows other user’s to Report reviews. This will allow your clients to assist in moderating the database for your schools wider community.


Approving System or User Reported reviews


1. Click System Menu ()


2. Select Patron -> Rating Reviews




3. All items highlighted in Red require your attention

4. Either select Approve or Delete





 Version Information


Version: 2.1.0

Publish Date: 09/07/2018

Publisher: Functional Solutions

Creator: Robert VanDyken